The Google IT Support Professional Program assists those with barriers with developing job readiness skills that can lead to entry-level IT roles. The program combines video lectures, quizzes, and essential skills, including troubleshooting, customer service, networking, operating systems, system administration, and security. The Google IT Support Professional Certificate is a comprehensive five-course program developed by Google to equip learners. The program certifies participants in qualifying for entry-level IT support roles such as IT Specialist, Tech Support Specialist, Database Administrator, and Systems Analyst. The certificate can serve as a steppingstone to further education designed for beginners making it accessible to individuals with little to no prior experience. Overall, the Google IT Support Professional Certificate equips individuals with the necessary skills and credentials to start a career in IT, offering flexibility, practical training, and a career pathway to employment and further educational opportunities.
Goodwill Houston's virtual platforms and services offer opportunities for those with barriers to achieve and build relevant skills while on the journey to employment. Goodwill Houston empowers individuals in transition by offering virtual training programs designed to equip and connect participants with valuable skills. This program allows individuals to have online access to develop personalized career plans tailored to their unique needs. The program leverages the expertise of Goodwill and its partners to provide comprehensive training and financial resources. Participants can build relevant, in-demand skills that enhance their employability. Goodwill Houston’s Business Services provides full-service staffing to meet talent development needs while providing systems to support the assessment and recruitment needs of local businesses. The virtual platforms and services are all a part of Goodwill Houston's mission to support the Houston community in achieving economic stability and career success.